New patient scheduling/records clerk
Center for Spine, Joint, Neuromusuclar Rehabilitation Center for Spine, Joint, Neuromusuclar Rehabilitation Mount Juliet, TN Mount Juliet, TN Full-time Full-time Estimated:
$29.
9K - $37.
8K a year Estimated:
$29.
9K - $37.
8K a year Position
Summary:
position handles all aspects of scheduling and all medical record requests.
Essential Duties and
Responsibilities:
Verifies that demographic and insurance information has been updated.
Schedules initial office visit appointments and appointments Schedules new referrals for all Physicians.
Handles all incoming phone calls and/or emails regarding scheduling appointments.
Sends out reminders/reschedule letters.
Notifies Director/Manager of any problems in a timely manner.
Provides general assistance to patients as they make requests.
Cross-trains with other schedulers.
Respects the dignity and confidentiality of patients.
Maintains a good attendance record and reports on time for work.
Maintains a professional attitude and appearance.
Complies with clinic safety policies and procedures.
Possesses good communication skills that lead to a team-oriented work environment.
Assists with training and orientation of new employees as assigned.
Interfaces internally with Medical Records, Insurance, Phone Operators, Nurses, and Physicians daily regarding the needs of patients.
Performs all other duties as assigned.
Assure that all medical record information is protected and kept confidential.
Obtain and retrieve medical records promptly upon request by authorized individuals and agencies.
Mail forms to physicians, for completion, to the extent permitted by regulations.
Answer correspondence regarding release of information from medical records.
Implement procedures to maintain the medical record system in compliance with federal, state, and local requirements.
Work Environment/Physical Demands/Travel:
Must have excellent organization and follow-up skills; excellent verbal and written communication skills; excellent problem-solving skills; ability to organize and prioritize work assignments; ability to handle multiple priorities in a fast-paced environment; ability to analyze situations and respond in a timely manner; ability to participate in multi-functional teams; ability to establish and maintain effective working relationships; must be proficient in computer applications including word processing and e-mail.
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
9K - $37.
8K a year Estimated:
$29.
9K - $37.
8K a year Position
Summary:
position handles all aspects of scheduling and all medical record requests.
Essential Duties and
Responsibilities:
Verifies that demographic and insurance information has been updated.
Schedules initial office visit appointments and appointments Schedules new referrals for all Physicians.
Handles all incoming phone calls and/or emails regarding scheduling appointments.
Sends out reminders/reschedule letters.
Notifies Director/Manager of any problems in a timely manner.
Provides general assistance to patients as they make requests.
Cross-trains with other schedulers.
Respects the dignity and confidentiality of patients.
Maintains a good attendance record and reports on time for work.
Maintains a professional attitude and appearance.
Complies with clinic safety policies and procedures.
Possesses good communication skills that lead to a team-oriented work environment.
Assists with training and orientation of new employees as assigned.
Interfaces internally with Medical Records, Insurance, Phone Operators, Nurses, and Physicians daily regarding the needs of patients.
Performs all other duties as assigned.
Assure that all medical record information is protected and kept confidential.
Obtain and retrieve medical records promptly upon request by authorized individuals and agencies.
Mail forms to physicians, for completion, to the extent permitted by regulations.
Answer correspondence regarding release of information from medical records.
Implement procedures to maintain the medical record system in compliance with federal, state, and local requirements.
Work Environment/Physical Demands/Travel:
Must have excellent organization and follow-up skills; excellent verbal and written communication skills; excellent problem-solving skills; ability to organize and prioritize work assignments; ability to handle multiple priorities in a fast-paced environment; ability to analyze situations and respond in a timely manner; ability to participate in multi-functional teams; ability to establish and maintain effective working relationships; must be proficient in computer applications including word processing and e-mail.
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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